Hilton Playa Del Carmen, An All-Inclusive Adult Only Resort, Playa del Carmen
About the Hotel
Hilton Playa Del Carmen is an all-inclusive, adults-only resort that offers an upscale experience in a prime beachfront location. The resort is known for its 14 dining options, including specialty restaurants featuring global cuisines. It also showcases spacious suites, a wellness spa, and multiple leisure facilities for guests seeking privacy and romance. Situated just steps from Fifth Avenue, guests have easy access to the vibrant attractions of Playa del Carmen.
Location
The resort lies along the stunning shores of the Riviera Maya, just steps from Playa del Carmen’s Fifth Avenue. This vibrant area is known for trendy shops, lively nightlife, and unique cultural experiences. Guests can access significant areas like Tulum and Cozumel within an hour, making it convenient for excursions. The hotel also offers transport options to and from Cancun Airport.
Rooms
Every room in the Hilton Playa Del Carmen is a suite, featuring either garden or ocean views. Guests can enjoy amenities such as a hot tub, LED TV with satellite channels, and luxury bathroom features. Select suites offer direct swim-up access or expansive living spaces with private balconies. High-end conveniences include a fully-stocked premium mini-bar and turndown service.
Eat & Drink
The resort boasts 14 restaurants and bars, offering a diverse range of international and local cuisines. Guests can indulge in everything from Mediterranean specialties to vibrant Mexican flavors. Chef's Plate presents a gourmet dining experience with a menu crafted based on seasonal ingredients. The resort also features casual venues such as a 24-hour lounge and swim-up bars.
Leisure & Business
Hilton Playa Del Carmen provides extensive leisure facilities including two outdoor pools, a wellness spa, and various sports activities like water aerobics and tennis. A dedicated team supports business needs with flexible event spaces and high-tech equipment. The resort also encourages relaxation through exclusive spa treatments, including a Mayan purification ritual and hydrotherapy.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Billiard tables
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Toys
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Mini-bar
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bedroom
- Pillow menu
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience at this hotel. While the room was standard and not relaxing due to noise from construction starting in February 2019, the service was friendly and enjoyable. The location was convenient for exploring the town, even though it wasn't the nicest area. The dining experience had a good variety of choices but lacked clear restaurant schedules. The facilities were decent overall.
The hotel had a beautiful room with a very comfy bed, complete with all necessary amenities like bathrobes, iron, and a well-stocked mini bar. It was a bit louder at times due to outside noise and occasional music, but we still enjoyed our stay overall.
My stay at the hotel was absolutely incredible. The rooms were out of this world with a king bed, a flat screen TV, a two-person hot tub, and a walkout balcony with a hammock. The service was super courteous, and the staff were very lovely people. The location was great for exploring the local shops, and the dining experience, especially breakfast and lunch, was top-notch. However, the street-facing room could get noisy at times due to excursion buses. Overall, a wonderful experience.
The hotel offers nice rooms and exceptional service, with a superb location close to the lively 5th Avenue. The dining experience is varied and good, but there are some loud music events throughout the day. Overall, the hotel provides a great value for money stay.
My stay at the hotel was a mix of positives and negatives. The rooms lacked basic amenities expected from a 5-star hotel, and the noise from the city at night was bothersome, but the hotel's location, right by 5th Ave, was convenient for shopping and entertainment. The staff were incredibly friendly and accommodating, making the service top-notch. The dining experience was great with delicious food, though limited dining options outside. The facilities, including a small pool, were decent overall.
My stay at this hotel was absolutely incredible. The rooms were impeccable, equipped with everything you could possibly need, including bathrobes, drinks, and snacks in the mini-bar. I particularly loved the huge soaking jet tub and the 55-inch TV. The balcony with a hammock was an excellent touch for enjoying daily naps by the water. The housekeeping staff was exceptional, making sure everything inside my room was perfect to the last detail.
The hotel had nice amenities like bathroom slippers and good towels, but the room was small, dimly lit, and had water on the ground. The service was top-notch, with staff always going the extra mile. The location was convenient for walks but noisy during the day. The dining experience was decent, but the upgraded buffet can be pricey. Overall, a mix of positives and negatives for this hotel.
The hotel provided us with an amazing experience during our stay. The rooms were truly awesome and filled with romantic decor; our proposal here made it even more special. The amenities like cloth bathroom slippers, good towels, and cozy bedding were top-notch. However, the room faced the small pool, and the city noise at night was quite loud.
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